Miss a call and JobCatcher texts them back in seconds. They tell you the job and book a time. You get the details by text. Everyone’s booking by text. Why not you?
No card to set up. Go live when you’re ready: $35 once, then $29/month from the day you’re live. No contract, cancel anytime.
Tap your trade and watch the whole setup, start to finish. Your questions are already written: keep them, change them, delete what you don’t need, mark any as must-answer and set how long each job takes. Then add your business details and dial one code.
Trade not listed? Tap Build your own and write your questions from scratch.
Don’t see yours? Pick “Build your own” and write your own questions at setup.
No voicemail, no waiting, no reason to call the next guy. Here’s exactly what happens on their phone, and on yours.
You’re under a sink or up a ladder. Instead of voicemail, they hear that a text is on its way.
Your business texts them a link. They tap it, say what’s wrong and pick a time, before they dial the next guy.
Name, address, the problem and the time they booked. Reply by text, or right inside JobStation.
Set it up free. Going live is a one-time $35 activation fee, and your monthly plan only starts once carriers approve your number and you’re live. No contract, cancel anytime. JobStation included on both.
Already a customer? Manage or cancel your plan.
Pick a seat: your customer, you on Solo, you on Pro, or your crew member. Every text and every tap, in order.
From missed call to thank-you text.
Five minutes of setup, then it runs itself.
Everything in Solo, plus your crew.
No app, no password. Just texts.
No more digging through texts, voicemails and notes. Every customer message, new job, booking and change lands in one place, sorted so you know what to do next. On your phone or computer, and it opens like an app from your home screen.
Tap a question to open it. Want the whole flow in order? See Step by step. Still stuck? Ask JobBot in the corner.
Solo is $29 a month. Pro is $79 a month, for shops with a crew: assign jobs to 2 people (each extra person is $30 a month), a Team view of who’s free, review requests and a choice of phone voice. Setting it up is free; you only pay when you go live. Going live has a one-time $35 activation fee, which registers your local JobCatcher number with US phone carriers so your texts get delivered. Your monthly plan doesn’t start until you’re live. No contract. Stay because it’s winning you jobs, not because you signed something. Want to stop? Cancel yourself anytime from the billing page linked under Pricing, using the email you signed up with.
Nope. Keep the number on your truck and your cards. You turn on call forwarding for the calls you miss, and we text you the exact code to dial for your carrier. Missed callers get their text from your own local JobCatcher number, signed with your business name.
We get it. Nobody wants their customers getting junk. The text only goes to someone who just called you, and it opens with your business name. Each caller gets one text at most every 12 hours, even if they call five times in a row. Anyone who replies STOP never hears from us again.
If you can send a text, you can run this. Create a free account and set everything up before you pay a cent. Pick your trade (the questions are already written), set how long each job takes, fill in a short one-time setup, then go live: we get your local JobCatcher number and register it with the carriers, and text you one code to dial once you’re approved. Setup takes about five minutes; carrier approval usually takes a few business days. Stuck on a how-do-I? Text SUPPORT and your question to your JobCatcher number, and the AI answers in plain English.
A normal text with a link. It opens a short page with your name and colors: what’s wrong, a couple of quick questions, their address (it suggests as they type), then a time to pick. Scroll up to “Your trade” and tap yours to see it.
Just reply to the job alert and it goes to that customer. Need to text someone else? Start your message with their 10-digit number. Or tap Reply in JobStation. Everything goes out from your business number, so your cell stays private.
No. Customers only see open times inside the hours you choose, and once a time is booked nobody else can grab it. Booked a job over the phone, or taking Friday off? Tap that time in JobStation to block it. Already use Calendly, Jobber or Housecall Pro? We’ll send customers to your link instead. Rather call everyone back? Turn booking off.
You pick the words that mean drop everything, like burst pipe, no heat or gas smell. We fill in the usual ones for your trade. If a customer uses one, your job alert starts with URGENT and it’s pinned to the top of JobStation.
Yes, if you want. Pick when in Settings: 30 minutes, 1 hour, 2 hours or the day before, or turn it off. It says when you’re scheduled to arrive, so it’s always true. If the job moves or is canceled, the reminder moves or is canceled with it. Reminders go out for jobs booked up to 5 days ahead; jobs booked further out don’t get one.
Anytime. Everything lives in one place: Settings, the yellow cog in JobStation, with simple on/off switches at the top and a plain-English line under each one saying exactly what it does. Your questions, hours, booking link, reminders, emergency words, the text callers get, the after-hours text, what callers hear, your On my way text, your payment link and your login. Change it, tap Save, done. Works the same on your phone or your computer. In a hurry? Text PAUSE or RESUME to your JobCatcher number.
Setup takes about five minutes. Then the US phone carriers review every business number before texts can go out, which usually takes a few business days and can take up to 2 weeks. Your monthly plan doesn’t start until you’re live, and your booking link works right away, so you can put it on your Google profile or website while you wait. We text you the moment you’re live.
By default they get your normal text and can book a time inside your hours. Want a different message at night and on weekends? Turn on the after-hours text in Settings under Texts and greeting, and write your own or use ours. It goes by the booking hours you set, in your own time zone.
Yes, with your own payment link. Turn on the Request payment button in Settings and paste your Square, Stripe, PayPal or Venmo link. Then tap Request payment on a job, or tap the booked time on your Schedule and tap Send payment link, and the customer gets your link by text. The money goes straight to you; JobCatcher never touches it.
Yes. Flip the switch at the top of Settings, or text PAUSE. While you’re paused, callers hear a short sorry-we-missed-you message and don’t get a text. Texts from customers still reach you. Flip it back, or text RESUME, when you’re back.
Two things. It reads the texts customers send you and labels each one (action needed, complaint, question or other) so you know what to answer first. And it answers your how-do-I questions when you text SUPPORT. It never writes to your customers on its own.
Solo has everything to catch and book jobs: the texts, your questions, booking, calendar sync, reminders, JobStation, AI sorting, and English and Spanish. Pro ($79) is for shops with a crew: assign jobs to 2 more people (each extra person is $30/month), who get their own job texts and jobs page; a Team view in JobStation that shows who’s free, booked or off; one-tap Google review requests when a job is done; and a choice of phone voice you can preview.
Yes, on Pro. Add people by name and cell in Settings: 2 are included, and each extra person is $30 a month (up to 10): tap + on the Team view in JobStation, agree to the terms and pay by card. Each one gets a single text, replies YES, and gets their own jobs page: no app, no password. When a job is booked you assign it by tapping Assign in JobStation or by replying to the alert with their name, like MIKE. They get the time, address and your note by text, a reminder before the job, and they reply OMW when they head out and DONE when they finish. Texts from that customer go to them with a copy to you, and anything they text your number comes to you. They see only their jobs and their own time off; money, reviews and settings stay with you. Whether they see customer phone numbers is a setting. You can also say how many jobs can happen at the same time, so customers can book two trucks at once. To see everyone’s day side by side, open Schedule in JobStation: with a crew it shows the Team view. The full flow is under How it works, Crew Manager and Crew.
Yes, on both plans. Your booking form has an Español button and switches on its own for phones set to Spanish. Customers who book in Spanish get their confirmation, reminder and any cancellation text in Spanish too. Your own questions show the way you write them, so write them in both languages if you like.
Yes, on both plans, and Apple and Outlook too. Tap Connect my calendar during setup or in JobStation; a short guide walks you to your calendar’s private link on iPhone, Android or a computer. Busy times there are blocked for customers automatically (they never see what the appointments are; it’s checked every time someone opens your form). Every BOOKED text also has an Add to calendar link: one tap and the job is in your Google, Apple or Outlook calendar. Want every job to appear on its own? Add your JobCatcher calendar feed once. iPhone and Outlook pick up new jobs within the hour; Google refreshes on its own schedule, usually every few hours, which is why the one-tap link is there.
One text per caller every 12 hours at most, so nobody gets spammed for calling twice. Replying STOP always works.
Reply to any alert and it goes to that customer from your business number. To text someone else, start with their 10-digit number. PAUSE stops texting missed callers, RESUME turns it back on, STATION texts you your JobStation link, and SUPPORT plus a question gets a plain-English answer. On Pro, “@Mike …” texts one crew member and “@all …” texts everyone.
Every BOOKED alert ends with “Who’s doing it? Reply ME, MIKE or LUIS.” Reply with a name, or tap Assign in JobStation and add a note like a gate code. They get the job by text and you get a confirmation. Nobody assigned by the evening before? You get a nudge. You can also let customers book 1, 2 or 3 jobs at the same hour; one person’s time off takes one opening, and closing the business takes them all.
Their own jobs page with only their jobs: time, address, directions, your note and, if you allow it, the customer’s number. They text OMW, LATE and DONE (or tap the buttons), answer customer texts from the job card, and block their own time off. They never see money, settings, reviews, other customers or other people’s jobs. Lost the link? They text LINK. If someone leaves, remove them in Settings: their jobs go back to unassigned and their link, calendar and texts stop working.
On Pro, pick a backup person and a delay of 10, 20 or 30 minutes. If you haven’t texted the lead back by then, they get it too, with the customer’s number so they can call.
Set it up free in about 5 minutes. Pay only when you go live.